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Rental Policies

PRICING
All rates listed are for one day. In most cases, orders can be taken the day before your event and returned the day after. Prices are subject to change without notice.

CHECKS & MAJOR CREDIT CARDS
Checks accepted for deposit must be accompanied by a valid drivers license and check guarantee card or major credit card. Major credit cards accepted are Visa, MasterCard, American Express and Discover Card.

CREDIT
With proper application and approval, a 30-day account may be arranged. TERMS: NET 30- All accounts are due 30 days from invoice date. Interest will be charged on all delinquent accounts at a periodic rate of 1-1/2% per month, which is 18% per annum. Any complaint must be registered within 10 days of receipt of the statement. For information, call our Accounting Department at (503) 285-6685.

DELIVERY AND PICK-UP
Charges for delivery are determined by event location. All delivery charges include pick-up. Minimum delivery charge is $30.00. Rates are based on delivery to the door at ground level during normal business hours. Please call for rates on special delivery times and locations. Please count your order upon receipt. Report any quantity errors or missing items immediately. If items are missing at the time of pick-up, their replacement cost will be charged.

SET-UP AND TAKE-DOWN
We offer set-up services for your event rentals when arranged in advance. If you request set-up at the time of delivery, our staff is instructed to contact the office and obtain permission and rates. Time permitting, we will do everything possible to assist. Set-up or labor charges are assessed at a minimum of $40.00 per person per hour.

RESERVATIONS
Early reservations assure availability and provide enough time for our staff to prepare, package and double check your order before delivery or your pick-up. Your deposit will be determined at the time of reservation. A restocking fee may be applied to orders canceled within 48 hours of delivery or your pick-up. (See canopy page for specific cancellation policy on canopy rentals.)

CLEANING
All dishes and food service items are rented, cleaned and packaged. Please rinse or scrape all dishes prior to returning them. Once in our care, we'll wash and re-package them. Charges for lost equipment or containers will be assessed when the rental items are returned.

LINENS
Please return linens dry and free of food, disposables, and other refuse. Also, they need to be returned in cloth linen bags, not plastic bags, which causes them to mold. Each linen will be inspected for burns, stains and other damage. If irreparable damage has occurred, the replacement value of the linen will be charged.

 

 

 
For all your Industrial Needs, please visit www.interstaterentals.net